At milyon88, your privacy is not an afterthought — it is built into the way we run the platform. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used, and what rights you have as a player based in the Philippines. Reading this page takes only a few minutes and gives you full confidence about how your data is handled.
Last updated: January 2025. This policy may be updated periodically. Continued use of the platform after changes are published means you accept the revised policy.
A clear breakdown of every data category we collect and the reason behind each one.
Required during registration and verification
When you create a milyon88 account, we collect your full legal name, date of birth, email address, and mobile number so we can set up and secure your account. A government-issued ID — such as a Philippine passport, driver's licence, or SSS card — may be requested to complete our Know Your Customer (KYC) verification process. This identity data helps us confirm that every player is a genuine adult based in the Philippines, preventing underage access and protecting against fraud. We store this information securely and do not share it with third parties for marketing purposes. If you ever need to update your identification details, you can request this through our support team at any time. All submitted documents are encrypted in transit and at rest using industry-standard protocols. Providing accurate identification is a condition of continued platform access, in line with our regulatory obligations.
How we handle your deposit and withdrawal records
Every deposit, withdrawal, and balance adjustment made on milyon88 is logged as a transaction record tied to your account. We collect the payment method used — such as GCash or Maya — along with transaction amounts, timestamps, and reference numbers. This data is essential for processing your withdrawals accurately, resolving payment disputes, and complying with anti-money laundering (AML) requirements under Philippine law. We do not store full payment account credentials; only the information needed to confirm a transaction's origin and destination is retained. Financial records are kept for a minimum period required by applicable regulations and are accessible to authorised compliance personnel only. If you believe a transaction record on your account is incorrect, you should contact our support team within seven days so we can investigate promptly. Your financial data is never sold or rented to any third party under any circumstances.
What we observe as you use the platform
When you browse and play on milyon88, we record activity data such as pages visited, games played, bet history, session duration, and features accessed. This information helps us understand how players use the platform so we can improve the experience, fix issues faster, and tailor relevant content to your interests. We also log device information — including operating system, browser type, and screen resolution — to ensure compatibility and diagnose technical problems. IP address data is collected to support fraud detection and to verify that access is originating from the Philippines or another permitted jurisdiction. Usage data is analysed in aggregate to identify popular features and areas that need improvement, and is not used to build individual marketing profiles without your consent. You may review a summary of your own activity at any time by contacting our support team. Retention periods for activity logs are limited to what is necessary for security and operational purposes.
Messages and enquiries you send to our team
When you contact our support team — whether through live chat, email, or any other channel available within the platform — the content of those communications is stored and linked to your account. We retain support correspondence so we can provide consistent service, track the resolution of past issues, and train our team to handle similar queries more effectively in the future. Support records are accessible only to authorised customer service and compliance personnel and are not shared externally unless required by law. If your enquiry involves a complaint, the full conversation history is kept until the complaint is formally resolved and any applicable appeal period has passed. You have the right to request a copy of communications held about you, subject to identity verification. Please note that communications sent through third-party platforms or applications outside of milyon88 are outside the scope of this policy. We encourage all contact to go through official support channels to ensure your data stays protected.
Every registered player on milyon88 has clear, enforceable data rights. Here is what they are and how to exercise them.
You have the right to request a copy of all personal data that milyon88 holds about you at any time. We will provide this information within a reasonable timeframe after verifying your identity, free of charge for standard requests. If your request is particularly broad or repetitive, we may apply a reasonable administrative fee. Access requests can be submitted through our support team using your registered email address. We aim to respond to all access requests within 30 days of receipt. This right applies to all categories of data listed in this policy, including identification, financial, and activity records. Having visibility over your own data helps you confirm its accuracy and understand how it is being used.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Common examples include an outdated mobile number, a misspelled name, or an incorrect date of birth on file. Please contact our support team with the specific detail you want updated and provide supporting documentation where applicable. We will action corrections promptly once your identity has been verified and the requested change has been assessed. Keeping your data accurate is important for smooth withdrawals and uninterrupted platform access. Note that some records — such as historical transaction logs — cannot be altered once confirmed, as these form part of our regulatory audit trail. We will always explain which changes can and cannot be made when you submit your request.
You may request the deletion of your personal data if you have closed your milyon88 account and no longer wish your information to be retained. Deletion requests are subject to our legal obligation to retain certain records — for example, transaction data required for AML compliance must be held for a minimum regulatory period. Once the retention period has expired and all outstanding matters are resolved, we will delete or anonymise your data as requested. To submit a deletion request, contact our support team using your registered email address after your account has been formally closed. We will confirm the outcome of your request in writing within 30 days. Data that has already been anonymised and is used only in aggregate statistical analysis does not identify you and falls outside the scope of deletion requests. This right protects your long-term privacy and is available to all registered players.
If you no longer wish to receive promotional communications from milyon88 — such as bonus offers, event announcements, or VIP reward notifications — you can opt out at any time. Simply contact our support team and request to be removed from our marketing list, and we will action this within two business days. Opting out of marketing does not affect your ability to continue using the platform or receiving transactional messages such as deposit confirmations or security alerts. You will still receive important account-related communications regardless of your marketing preference. We will never share your contact details with third-party advertisers. If you change your mind and want to receive promotions again in the future, you can opt back in by contacting support. Your communication preferences are yours to control at all times.
When data leaves milyon88 — and the strict limits that apply
milyon88 does not sell, rent, or trade your personal data with any third party for commercial purposes — full stop. We may share limited information with trusted service providers who assist in operating the platform, such as payment processors who facilitate GCash and Maya transactions, identity verification partners, and technology infrastructure providers. All such third-party partners are bound by strict data processing agreements and are only permitted to use your data for the specific purpose for which it was shared. We may also be required to disclose data to Philippine government authorities, law enforcement agencies, or regulatory bodies when legally obligated to do so — for example, in response to a valid court order or an AML investigation. In the event that milyon88 undergoes a business transfer or acquisition, player data may be transferred to the new entity, but only under the same or equivalent privacy protections. You will be notified of any such material change that directly affects how your data is handled. We review all third-party data sharing arrangements regularly to ensure they remain lawful, proportionate, and necessary.
Quick answers to the things players most often want to know about their data.
You now know exactly how milyon88 protects your personal information. Register your account in under two minutes and enjoy sports betting, live games, and VIP rewards — all from your phone, right here in the Philippines.